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PRESENTATIONS

Company: TBL Networks
Role: Customer Experience Practice Lead
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I created this deck to train employees on new onboarding, customer renewal, and case escalation procedures.

 

I helped to develop the processes with other team members, created this deck, and then presented it to the company.

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Company: Mount Evans Home Health Care & Hospice 
Role: Marketing and Communications Manager
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While working for Mount Evans Home Health Care & Hospice, I created an intranet and a communications request system that is highlighted in this presentation. To help in adopting of the new system, I presented this to the board of directors, and later, to all employees. 

Company: Anonymized
Role: Consultant 
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After completing a series of online courses, I had the privilege to provide a marketing consultation and e-learning platform evaluation for the course provider. 

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